Client information
ARTTIME employment agency was established in 2018 and has been successfully connecting foreign and Polish candidates with companies operating across the country since its first months of operation.
What was their objective?
The primary objective for ARTTIME in implementing Salesforce was to establish a structured, centralized CRM from the ground up to support a newly formed sales team, replacing fragmented, Excel-based processes. The goal was to effectively manage accounts, leads, opportunities, and defined pipeline stages, while gaining clear visibility into BDM performance, pipeline progression, and task completion. Additionally, ARTTIME required seamless Outlook calendar integration to ensure full-day visibility of sales activities and tasks.
How did we help them solve the issue?
We implemented Salesforce Sales Cloud to provide a simple yet scalable CRM solution tailored to their needs. Our approach included:
- Replacing Excel with a centralized system to track all sales activities.
- Enabling lead, account, and opportunity management to give structure to their sales process.
- Building reports and dashboards to provide management with real-time visibility into team performance and pipeline stages.
- Setting up role-based access to allow sales managers and coordinators to monitor deals without editing rights.
- Integrating with Outlook to align CRM tasks and meetings with their daily workflow.
Client quote
"The Salesforce implementation went smoothly and met our expectations. We appreciated the consultant’s clear communication, flexibility, and practical advice. A great choice for companies seeking a fast and effective implementation without unnecessary complexity."
Karolina Dąbrowska, Sales Team Manager
